Answer
There are two ways to do it:
First way:
- Highlight your citations
- Hit Ctrl + T (hold down the Ctrl key and type the letter T).
Second way:
- Highlight your citations.
- From the Home ribbon, open the Paragraphs box.
- In the Indentation section of the pop-up window, select Hanging.
- Click OK.
Your citations will now be formatted with a hanging indent. You may need to delete or add line breaks.