Answer
References
Cialdini, R. B. (2016). Influence: The psychology of persuasion (G. Newbern, Narr.) [Audiobook]. HarperCollins.
Parenthetical citation: (Cialdini, 2016)
Narrative citation: Cialdini (2016) explains that these are called "fixed-action patterns [and] they can involve intricate sequences of behavior" (11:25).
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